When you first receive the watch, you will need to activate the watch. To do this, simply press and hold the crown for three seconds until the watch hands start spinning. You will only ever need to do this once.
Doing this multiple times could damage your watch.
After you activate your watch, immediately tap "locate." It can take a while to connect for the very first time but this process gets quicker and faster each time.
Eventually, the watch will automatically connect and stay connected to your phone.
If the hands on your watch do not start spinning after three seconds, see this troubleshooting guide.
We hope this information is helpful!